Our Services
Our Featured Services Include:
- Early Intervention & Family Preservation Programs: Provide cultural programs and supporting Pacific children & families known to child protection and assisting DCJ CS caseworkers and CWMs with culturally competent informed decisions before the children are taken into care of the Minister CS.
- School of Samoa: Tuutuu I le Loloto: A language school dedicated to connecting young Pacific people to their Samoan heritage.
- Children & Young People’s Cultural Programs: Creating safe spaces for young people to explore and embrace their cultural identities.
- Faith City Church Fellowship: Supporting Pacific Samoan church leaders and communities, and leading Church ceremonies for all ages.
- Congregational Church of Jesus of Samoa Fellowship (CCJS): Supporting Pacific Samoan churches, church services for all ages, chaplain and counselling
- NSW Pacific HUB: Serving the needs of Pacific communities locally and internationally.
- Samoan Language Translation Services: Accredited Samoan interpreting and translation services.
- Pacific Advisory & Counselling– providing organic culturally appropriate Pacific advice to government officers and counselling for children, young people, parents, carers and individuals.
- Mentoring for Children & Young People (7-17 years): Empowering young individuals through mentorship.
- Respite Services for Children (0-16 years): Offering families support through Respite, temporary care and supervision.
- Supervised Transport & Family Contact: Ensuring safe and structured transportation and contact for children.
- Samoan Community Elders Program- providing a space for elders and aged people to socialise and connect culturally and happily to reduce isolation.
- Mental Health Support Program- provide therapeutic support, education & training in Mental Health using Pacific languages, and referral to appropriate services.
Our Purpose & Values
To advocate, empower and support Pacific migrants/families and provide culturally competent, informed child protection practices, and family preservation effective services that focus on the safety, welfare, and well-being of children, and young people while helping them remain in their homes and families and stay connected within the culture, language, traditions and heritage.
Vision:
To create a future where every Pacific child and family thrives in a safe, supportive environment that embraces cultural identity and social justice.
We’re passionate about offering services that not only meet the immediate needs of individuals and families but also foster long-term community empowerment. Through advocacy, education, and cultural programs, we strive to build inclusive communities where diversity is celebrated, and everyone has access to the support they need to succeed.
Multicare Australia Pacific Centre was born out of Pacific Islands consultations with its people which identified the needs to support its people settling in Australia as recommendations after UWS Pacific research 2015. Recognising the lack of tailored services, especially for children and young people, we created a Pacific One-Stop Community Support Centre focused on child & youth welfare, migrants settlement service and community safety. Our goal is to ensure that Pacific families and their children stay culturally connected & empowered while integrating into our Australian society.
Why People Come to Us
People come to us because they feel comfortable and culturally connected, we are a trusted resource that empowers individuals and families, helping them not only overcome challenges but thrive in Australia.
Culturally Competent, Trusted Support
Families, children, and individuals from Pacific Islander communities come to us because we understand their unique cultural needs and provide tailored, culturally competent services. We are more than just a support centre; we are a safe space where our clients feel understood, respected, and empowered.
Comprehensive, One-Stop Support
Our clients choose us because we offer a wide range of services under one roof—whether it’s child protection, early intervention, family preservation, advocacy, empowerment, migrants’ settlement, community support, youth, families, language or cultural connection programs. Families can access the support they need all in one place, saving time and reducing stress.
Fostering a Strong Sense of Belonging
People come to us because we offer programs that help Pacific Islanders stay connected to their cultural roots, while also helping them integrate into Australian society. We create a sense of community, where individuals and families can thrive, feel supported, and celebrate their heritage.
Expert Guidance and Advocacy
Our experienced, culturally aware team offers expert guidance and advocacy. Whether it’s navigating child protection, securing translation services, or accessing government support, we are committed to helping our clients every step of the way. We work in partnership with government agencies, local businesses and community groups to ensure our clients’ voices are heard and their needs are met.
A Holistic Approach to Well-being
We understand the complexities of settling in a new country and the challenges that come with it. That’s why our services focus on the holistic well-being of our clients—have bilingual employees, ensuring their emotional, social, educational, settlement and cultural needs are met.
Our Partners & Sponsors
- The Crave Bar Campbelltown
- Department of Home Affairs.
- Australian Government.
- Faith City Churches
- NSW Child Protection
- NSW Education Community Language Program
- NSW Federation of Community Languages
- Sydney Institute for Community Languages Education (SICLE)
- The Sydney University
- NSW Police
- Community Voice of Australia
- Pacific Integrated Network (PIN)
- Multicultural NSW
- Minto Holy Trinity Parish
- Local Councils